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BBQ Season is here! 🍖 Shipping chocolate or perishables? Check our Shipping Policy to ensure your order arrives in peak condition.
BBQ Season is here! 🍖 Shipping chocolate or perishables? Check our Shipping Policy to ensure your order arrives in peak condition.

Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Specialty Food Source. Throughout the site, the terms “we”, “us”, and “our” refer to Specialty Food Source. Specialty Food Source offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink, including but not limited to our Shipping Policy and Return & Refund Policy, which are incorporated by reference.

These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Acceptance is expressly limited to these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Continued use of the site following changes constitutes acceptance.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws.

Any breach of these Terms may result in immediate termination of service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content (excluding payment information) may be transmitted unencrypted across networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the Service without express written permission.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this site is provided for general informational purposes only and may not be current, complete, or accurate. Reliance on site content is at your own risk.


SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices are subject to change without notice due to market conditions, supplier costs, tariffs, and availability.

Subscription pricing may change; subscribers will be notified prior to recharges reflecting new pricing.

We may modify or discontinue the Service at any time without liability.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities.

All products are subject to return, exchange, or refund solely in accordance with our Return & Refund Policy, which is incorporated into these Terms by reference.

We do not warrant that product quality or performance will meet expectations or that errors will be corrected.


SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or limit orders at our discretion, including orders that appear to be placed for export, re-shipment, consolidation, resale, or use of freight forwarders or third-party logistics providers.

You agree to provide accurate and current billing and account information.

For details, please review our Return & Refund Policy.


SECTION 7 – OPTIONAL TOOLS

Optional third-party tools are provided “as is” without warranties or liability.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content, products, or services.


SECTION 9 – USER COMMENTS & SUBMISSIONS

You grant us unrestricted rights to use submitted content. We assume no liability for user submissions.


SECTION 10 – PERSONAL INFORMATION

Personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors or cancel orders at any time without notice.


SECTION 12 – PROHIBITED USES

You may not use the site for unlawful, abusive, deceptive, or harmful purposes. Violations may result in termination.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available.”

To the fullest extent permitted by law, Specialty Food Source shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, spoilage, delays, or business interruption.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Specialty Food Source and its affiliates from any claims arising from your breach of these Terms or violation of law.


SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain in effect.


SECTION 16 – TERMINATION

We may terminate these Terms at any time without notice if violations are suspected.


SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with all policies posted on this site, including the Shipping Policy and Return & Refund Policy, constitute the entire agreement between you and Specialty Food Source.

In the event of any conflict between these Terms of Service and any other policy, these Terms of Service shall govern.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United States.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.


SECTION 20 – CONTACT INFORMATION
support@specialtyfoodsource.com

Phone: 508-941-8992Questions about these Terms should be sent to:


SECTION 21 – PRICING DISCLAIMER

Prices may change due to market conditions, tariffs, or supplier costs. Subscription price changes will be communicated prior to billing.


SECTION 22 – DISPUTE RESOLUTION & ARBITRATION

All disputes shall be resolved by binding arbitration, not court, except for qualifying small claims.

You waive any right to a jury trial or class action.

Claims relating to returns, refunds, shipping issues, damaged or lost goods, or product condition must first be submitted in accordance with our Return & Refund Policy prior to arbitration or any chargeback.


SECTION 23 – SHIPPING POLICY

Once an order is tendered to the shipping carrier, risk of loss transfers to the purchaser.

Specialty Food Source is not liable for carrier delays, loss, or damage in transit. Customers are responsible for filing carrier claims unless shipping insurance was purchased.

Optional shipping insurance is strongly recommended for high-value or perishable items.

SECTION 24 – PROMOTIONAL CODES, DISCOUNTS & ACCOUNT INTEGRITY

  • Single Account Policy: To ensure fair access to promotions, customers are prohibited from creating multiple accounts or using multiple email addresses to circumvent per-customer discount limits.  

     

  • Non-Transferability: All promotional codes and discounts are non-transferable and must be used within the specific timeframe and terms stated at the time of issuance.  

     

  • One Discount Per Order: Unless explicitly stated otherwise, only one promotional code or discount may be applied per order. Discounts cannot be combined or "stacked".  

     

  • Right to Cancel: Specialty Food Source reserves the right to cancel any orders, deactivate accounts, or void discounts if we suspect fraudulent activity, including but not limited to, the use of multiple email addresses by the same individual to exploit introductory or limited-time offers.  

     

  • No Retroactive Application: Discounts cannot be applied to orders that have already been placed or completed.  

     


Final Note

By placing an order on this site, you acknowledge and agree that:

  • Shipping, returns, insurance, and freight-forwarder limitations apply

  • All policies are binding components of this Agreement

  • Specialty Food Source’s liability is strictly limited as outlined above

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